policies

Eva NYC respects your privacy concerns and values our relationship. This Privacy Policy describes the types of personal information we collect from our customers, how we use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices.

SWEEPSTAKES TERMS and CONDITIONS

 

The EVA-NYC Magic Primer Challenge (the ‘Contest’) begins at 10.00 a.m. EDT on April 29, 2020 (‘Contest start date’) and ends at 10.00 a.m. EDT on July 31, 2020 (‘Contest end date’), and such period referred to herein as the ‘Contest period’.

The Contest is sponsored by Heat Makes Sense Inc (the Contest sponsor). Participation in the Contest constitutes entrants full and unconditional agreement and acceptance of these Official Rules. The Contest is in no way sponsored, endorsed or administered by, or associated with Tik Tok.

The Contest:  Within the framework of the Contest, the Company shall post on the Company’s Instagram and Facebook Account instructions with respect to a video clip containing a Tik Tok hair tutorial in which any participant should use Eva NYC’s Mane Magic 10-in-1 Primer and a prize will be awarded to a winner, chosen by an independent panel of judges.

Amongst all the Eligible Participants: Each participant who follows or will begin following the Company’s TikTok Account (https://www.tiktok.com/@evahairnyc) (the “Company’s TikTok Account”) that will:

(1) post a TikTok hair tutorial featuring them using Eva NYC’s Mane Magic 10-in-1 Primer

(2) will tag their video with #magicprimerchallenge and #evanyc; and

(3) will feature Eva NYC’s Mane Magic 10-in-1 Primer benefits along with soundtrack ‘Magic (Made famous by B.o.B feat. Rivers Cuomo), up to and no later than June 30, 2020 at 9:59 a.m, EST; “Eligible Participants”).

A participant that is considered a minor according to any applicable law, which its participance in the Contest requires an approval of a “representative” or a “guardian” (or any other legal equivalent), if at all required, hereby undertakes and declares that such approval has been granted to its participance (including the winning, if occurs). Company employees or members of their families are not allowed to participate (for such purposes, a family member shall be significant other/s, parents and siblings.

Each Eligible Participant is allowed to post multiple video clips, but is only eligible to win one prize, if chosen.

An independent panel of judges will choose (at its sole discretion and in accordance with criteria determined by it), one winner that will post the most original and/or creative and/or similar to Company’s clip (the “Winner”).

By participating in the Contest you are granting Eva NYC full usage rights to your TikTok video entry for social media and digital promotion.

Prize: There will be one (1) winner who will receive a prize consisting of one (1) iPhone 11 Pro handset along with $1,000 worth of Eva NYC products. Please allow 4-6 weeks after validation of arrangement of receipt of prize.

Eligibility: The Contest is open to legal residents of the 50 United States and Districts of Columbia (excluding Puerto Rico and all U.S. territories and possessions. By participating in the Contest, each entrant accepts the terms and conditions stated in the Official Rules, agrees to TikTok’s Terms of Use, agrees to be bound by the decisions of the Contest sponsor and warrants that he/she/they is eligible to participate. THE CONTEST IS VOID WHERE PROHIBITED OR RESTRICTED BY LAW and is subject to applicable federal, state, and local laws and regulations.

Selection of Winners: The Winner will be announced on July 1, 2020 on the Company’s Instagram Account (and any other place where the Company chooses to post the announcement, as per its discretion, including but not limited to the Instagram Story of the Company / Company’s TikTok Account / Company’s Facebook page Feed / the Company’s Website or any other media platform, at its discretion). The Company reserves the right to change place and time of the announcement or to extend or shorten the period of time of the Contest, without prior notice, at its discretion, as well as to publish the announcement of the Winner and its details in any additional media platform, site, or social media platform of choice.

By participating in the Contest, each participant allows the Company, in the event that they win, to publish the participant’s name and/or location and/or photo and/or to tag participant’s Instagram account and/or to tag participant’s TikTok account and/or its published video clip, including and for the purpose of promotional benefit, public relations and publishing, at the Company’s sole discretion. By participating in the Contest, each participant Participants waives any claim with respect to the aforesaid.

In the event a potential winner does not accept the prize within five (5) business days of such notice, a potential winner is ineligible, or the prize or prize notification is not deliverable, an alternate winner may be contacted. The Contest sponsor is not responsible for and shall not be liable for late, lost, misdirected or unsuccessful efforts to notify potential winners.

Contest Sponsor: Heat Makes Sense, 300 Meserole Street, Brooklyn, NY 11206

 

NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCE OF WINNING.

The EVA-NYC Product Review Giveaway (the ‘Giveaway’) begins at 10.00 a.m. EDT on July 01, 2020 (‘Giveaway start date’) and ends at 10.00 a.m. EDT on August 01, 2020 (‘Contest end date’), and such period referred to herein as the ‘Giveaway period’.

The Giveaway is sponsored by Heat Makes Sense Inc (the Giveaway sponsor). Participation in the Giveaway constitutes entrants full and unconditional agreement and acceptance of these Official Rules.

HOW TO ENTER: There are two (2) entry methods, (A) Product Review Entry Method, and (B) Mail-In Entry Form Method, which are described as follows: (A) Product Review Entry Method: During the Entry Period, eligible entrants can enter this Giveaway by taking the following steps: (a) provide your product review for any products purchased through https://www.eva-nyc.com the “Website”) via the product review prompt provided by Sponsor and, (b) check the box to enter this Giveaway.

Product reviews must comply with the Terms of Use and these Official Rules, be in English and truthful in all respects about your (entrant’s) use of the Eva NYC product.

Entries will be disqualified if they contain any inappropriate or offensive language (in Sponsor’s sole discretion), disparage the Eva NYC brand, violate any third parties’ rights, or include any comments about competitive products and/or pricing. or (B) Mail-In Entry Method: To enter without providing a product review, eligible entrants can enter this Giveaway by taking the following steps during the Entry Period: (1) Complete a postcard with the following information and mail in a Self-Addressed Stamped Envelope to Eva NYC, Heat Makes Sense, 300 Meserole Street, Brooklyn, NY 11206.

The giveaway name: Eva NYC Product Review Giveaway January 2020 b. Your name c. Full Address d. Phone number e. Email Address (if any) Include “Eva NYC Product Review Giveaway July 2020” on the outer envelope; (3) Mail-In entries must be postmarked during the Entry Period and received by Sponsor at the above address no later than 10:00 AM EDTT on August 01, 2020; (4) Full responsibility for the proper postage rests solely with entrant (you); (5) Mail-In entries must be submitted by entrant (you) and contain all required information; (6) Limit of one (1) Mail-in entry per entrant per calendar day; (7) Sponsor is not responsible for any lost, late, damaged, incomplete, misdirected or illegible Mail-in entries; and (8) Proof of sending or submission will not be deemed to be proof of receipt of any Mail-in entries by Sponsor.

Each eligible entry entered during the Entry Period is herein referred to as an “Entry.” By entering this Giveaway, each entrant represents and warrants that his/her Entry is original, he/she owns all right and title thereto, and his/her Entry does not infringe any third party intellectual property rights. Entrants agree to assign and hereby do assign to Sponsor the ownership rights to all Entries. Once an entrant submits an Entry, it cannot be changed or deleted. Entries will be reviewed for content by Sponsor and Sponsor reserves the right to remove any Entry, in its sole and absolute discretion. If this Giveaway is not completed in accordance with these Official Rules the entrant’s Entry will be voided. Entries made by any other individual or any entity, including but not limited to commercial Giveaway subscription notification and/or entering services, will be declared invalid and disqualified for this Giveaway. Tampering with the entry process or the operation of this Giveaway is prohibited and any entries deemed by Sponsor, in its sole and absolute discretion, to have been entered in this manner will be void. Entries generated by a script, macro, or other automated means will be disqualified. Entries that are incomplete, garbled, corrupted, or unintelligible for any reason, including, but not limited to, computer or network malfunction or congestion, are void and will not be accepted. In case of a dispute over the identity of an entrant, the authorized account holder of the email account used to enter will be deemed to be the entrant. “Authorized account holder” is defined as the person who is assigned to an email address by a service provider. Entrants may not share the same email address, product review or entry form. Entries will be disqualified if they are forged, falsified, altered or improperly tampered with in any way or if Sponsor determines, in its sole and absolute discretion, that any entry does not meet the eligibility and other criteria outlined herein. Sponsor does not guarantee the posting of any Product Review. Multiple product reviews by the same entrant on the same product and fraudulent product reviews will be disqualified and all entries from such entrant will be disqualified. If an entrant enters this Giveaway more than one (1) time per (calendar) day, such entrant’s first Entry will be the only qualifying Entry and the other entries will be disqualified.

Prize: There will be one (1) winner who will receive a prize consisting of one (1) Eva NYC gift card to the value of $250.

Eligibility: The Giveaway is open to legal residents of the 50 United States and Districts of Columbia (excluding Puerto Rico and all U.S. territories and possessions. By participating in the Giveaway, each entrant accepts the terms and conditions stated in the Official Rules. THE GIVEAWAY IS VOID WHERE PROHIBITED OR RESTRICTED BY LAW and is subject to applicable federal, state, and local laws and regulations.

Selection of Winners: The Winner will be selected at random on August 01, 2020.

The Company reserves the right to change place and time of the announcement or to extend or shorten the period of time of the Giveaway, without prior notice, at its discretion, as well as to publish the announcement of the Winner and its details in any additional media platform, site, or social media platform of choice.

In the event a potential winner does not accept the prize within five (5) business days of such notice, a potential winner is ineligible, or the prize or prize notification is not deliverable, an alternate winner may be contacted. The Giveaway sponsor is not responsible for and shall not be liable for late, lost, misdirected or unsuccessful efforts to notify potential winners.

Contest Sponsor: Heat Makes Sense, 300 Meserole Street, Brooklyn, NY 11206

 

EXCHANGE POLICY

Thank you for shopping with us. If you are not happy with your purchase you may return unused items within 30 days of receipt.

Please note online discounts are applied at checkout. They are valid on eva-nyc.com purchases only. Not valid in conjunction with any other offer or promotions. Unfortunately, we cannot make any adjustments to prior purchases. Not valid for cash.

Please take a moment to read and complete the Return & Exchange form and enclose it with your return or exchange.

Please note we only provide refunds for products purchased directly from our website. If you would like a refund for a product that was not purchased on this website please contact the retailer directly.

CANCELLATION POLICY

If you wish to cancel your order before we have packed or dispatched the order, you may notify Eva NYC by email at info@eva-nyc.com.

SHIPPING POLICY

Please allow 48 business hours for order processing. Then, the subsequent shipping notification will advise you via email of your tracking information.

DISCLAIMER

 

Any claim made online or in print referring to "3x stronger hair" refers to a specific formula currently available at Coscto stores only. *Keravis protein complex is scientifically proven to deliver 3X stronger hair using proprietary test methods. For best results, use Eva NYC Clean It Up Shampoo and Soften Up Conditioner together. Keravis is a registered trademark of the Groda Group of Companies.

PRIVACY POLICY

Eva NYC respects your privacy concerns and values our relationship. This Privacy Policy describes the types of personal information we collect from our customers, how we use the information, with whom we share it, and the choices available to our customers regarding our use of the information. We also describe the measures we take to protect the security of the information and how our customers can contact us about our privacy practices.

Information We Collect

We may obtain personal information about you from various sources. We may collect this information when you provide it at our website. Our products are available for sale in retailers. Personal information collected in these locations is not provided to Eva NYC. This Privacy Policy does not address the information practices of retailers or salons in which our products are sold. They may have their own privacy notices or policies, which we strongly suggest you review when you provide them with your personal information. We are not responsible for their information practices. When you visit this site, we also collect certain information by automated means, using technologies such as cookies, web server logs and web beacons.

Information You Provide

You may choose to provide personal information to us in a number of ways, such as when you participate in an offer or promotion, or when you make a purchase on our site. The types of personal information you may provide to us includes:

• Contact information (such as name, postal address, email address, and mobile phone number)
• Age and date of birth
• Gender
• Username and password
• Payment information (such as your payment card number, expiration date, delivery address, and billing address)

How We May Use The Information

We may use the information you provide to:

• Send you promotional materials or other communications
• Process your payment card transactions
• Create and manage your online account
• Respond to your inquiries
• Communicate with you about, and administer your participation in, special events, contests, sweepstakes, programs, surveys and other offers
• Operate, evaluate and improve our business (including developing new products and services; managing our communications; analyzing our products; performing data analytics; and performing accounting, auditing and other internal functions)
• Comply with applicable legal requirements, relevant industry standards and our policies

We also may use the information in other ways for which we provide specific notice at the time of collection.

Information We Collect by Automated Means

When you visit this site, we collect certain information by automated means, using technologies such as cookies, web server logs and web beacons.

Technologies We Use

 

Cookie, We Server Logs and Web Beacons

Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser. Your browser may tell you how to be notified when you receive certain types of cookies and how to restrict or disable certain cookies. Please note, however, that without cookies you may not be able to use all of the features of our website.

In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.

To control which web servers collect this information, we may place tags on our web pages called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies.

Third Party Web Analytics Services

We may use third party web analytics services on this site. Such third party web analytics service providers may include, but is not limited to, Google Analytics. The service providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze how visitors use the site. The information collected through these means (including IP address) is disclosed to these service providers, who use the information to evaluate use of the website. To disable the Google Analytics cookie and any other third party web analytics service provider cookies, some browsers indicate when a cookie is being sent and allow you to decline cookies on a case-by-case basis.

HOW WE USE THE INFORMATION COLLECTED BY AUTOMATED MEANS

We may use the information collected through automated means on this site for market research, data analytics and system administration purposes, such as to determine whether you’ve visited us before or are new to the site, and for compliance with our legal obligations, policies and procedures, including compliance with relevant industry standards and the enforcement of our We also may use the information in other ways for which specific notice is provided at the time of collection.

Information We Share

We do not sell or otherwise disclose personal information we collect about you, except as described here. We may share your personal information with:

Our Affiliates

Service providers who perform services on our behalf based on our instructions. We do not authorize these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfill orders, and provide web hosting and marketing services.

In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.

We also reserve the right to transfer personal information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use personal information you have provided to us in a manner that is consistent with our Privacy Policy. Following such a sale or transfer, you may contact the entity to which we transferred your personal information with any inquiries concerning the processing of that information.

Your Rights and Choices

We offer you certain choices in connection with the personal information we collect from you, such as how we use the information and how we communicate with you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.

Email Opt-Out

You can at any time tell us not to send you marketing communications by email by clicking on the unsubscribe link within the marketing emails you receive from us or by contacting us at info@eva-nyc.com.

Postal Mail Opt-Out

You can ask Eva NYC to stop sending you marketing communications by postal mail by following the instructions that may be included in a particular promotion. You also can request that we refrain from sending you promotional postal mail by contacting us at info@eva-nyc.com.

Social Networking Application Opt-Out

To remove or delete our apps from your social networking account, follow the instructions from the social network:
Facebook: https://www.facebook.com/help/?faq=170585223002660
(provided by the Facebook Help Center.)

Geo-Location Information

We may ask you for your geo-location via our mobile application. You may choose not to share your geo-location details by adjusting your mobile device’s location services settings. To decline from sharing your geo-location details, follow the instructions on your mobile device on changing the relevant settings; otherwise, please contact your service provider or device manufacturer.

Withdrawing Consent

You may withdraw any consent you previously provided to us, or object at any time on legitimate grounds, to the processing of your personal information. We will apply your preferences going forward. In some circumstances, withdrawing your consent to our use or disclosure of your personal information will mean that you cannot take advantage of some of our products or services.

Reviewing, Updating and Modifying Personal Information

Subject to applicable law, you may have the right to request access to and receive details about the personal information we maintain about you, update and correct inaccuracies in your personal data, and have the information blocked or deleted, as appropriate. The right to access personal information may be limited in some circumstances by local law requirements. You may request to review, change or delete your personal information by sending an email to info@eva-nyc.com.

Data Transfers

We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.

Children’s Privacy

We may transfer the personal information we collect about you to countries other than the country in which the information was originally collected. Those countries may not have the same data protection laws as the country in which you initially provided the information. When we transfer your information to other countries, we will protect that information as described in this Privacy Policy.

How We Protect Personal Information

We maintain appropriate administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

Links To Other Websites

Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.

Updates To Our Privacy Policy

This Privacy Policy may be updated periodically and without prior notice to you to reflect changes in our personal information practices. We will post a prominent notice on our website to notify you of any significant changes to our Privacy Policy and indicate at the top of the Policy when it was most recently updated.

How To Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, please contact us by email at info@eva-nyc.com or telephone at 1-(877)-249-3594. You also may write to:

Eva NYC
300 Meserole St.
Brooklyn, NY 11206
United States